Effective Date: 01/012024
Mercy Health Services (MHS) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information.
1. Information Collection We collect personal information you provide directly to us, such as when you register on our website, request services, or contact us. This may include your name, address, email, phone number, and health information. Additionally, we may collect information automatically through cookies and similar technologies, such as your IP address, browsing behavior, and device information.
2. Use of Information We use your personal information to:
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- Provide and manage our services
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- Communicate with you
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- Process payments
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- Improve our services
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- Comply with legal obligations
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- Conduct research and analysis to enhance our services
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- Personalize your experience on our website
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- Send you promotional materials and newsletters, if you have opted in
3. Information Sharing We do not sell or rent your personal information. We may share your information with:
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- Healthcare providers involved in your care
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- Service providers assisting us with business operations
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- Legal authorities if required by law
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- Third-party vendors who provide services such as data analysis, marketing assistance, and customer service
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- Affiliates and partners for joint marketing efforts, if applicable
4. Data Security We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, firewalls, and secure socket layer (SSL) technology. We also conduct regular security assessments to enhance our data protection measures.
5. Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of data and the applicable legal requirements.
6. Your Rights You have the right to:
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- Access and request copies of your personal information
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- Correct or update your personal information
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- Request deletion of your personal information, subject to certain exceptions
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- Object to the processing of your personal information
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- Withdraw consent where processing is based on consent
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- Request the restriction of processing of your personal information
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- Request the transfer of your personal information to another entity
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- Lodge a complaint with a supervisory authority
7. Cookies Our website uses cookies to enhance your user experience. Cookies are small data files stored on your device that help us analyze web traffic and improve our site. We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them). You can control cookie preferences through your browser settings and disable cookies, but this may affect your ability to use certain features of our website.
8. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies. These links are provided for your convenience and do not signify our endorsement of such websites or their content.
9. Children’s Privacy Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child under the age of 18, we will delete such information from our records.
10. International Data Transfers MHS operates globally and may transfer your personal information to countries outside of your home country. These countries may have different data protection laws. We ensure that appropriate safeguards are in place to protect your information during such transfers, in compliance with applicable data protection laws.
11. Changes to This Policy We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. Your continued use of our services after such changes signifies your acceptance of the updated policy.
12. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Mercy Health Services: info@mercymhcs.com